The board won't let me make a swap

If tapping or swiping two tiles doesn't seem to do anything, check the following:

• Are the tiles adjacent? You can only swap tiles that are directly next to each other (not diagonally).

• Does the swap create a match? If swapping two tiles wouldn't create a line of 3 or more matching tiles, the game will briefly show the swap and then move the tiles back to their original spots. This is expected behaviour, not a bug.

• Is the board still animating? Wait for tiles to finish falling or clearing before making your next move.

If you've checked all of the above and moves still aren't registering, please reach out to our support team using the Contact Us button in the app - we're happy to help.